Privacy Policy

Blaaze, a Company registered under the Companies Act, 1956 and having its registered office at 15/28, Old Rajinder Nagar, New Delhi – 110060 (referred to herein as “Blaaze”, “we”, “our” or “us”) is committed to protecting your privacy online.

This Privacy Policy discloses the privacy practices for the Website as well as Android and iOS Application of Blaaze and its affiliated companies and their related sub-domains, sites, services and tools, or any successor site (jointly or severally referred as the “Website” or “Services”, as the context may require).

This Privacy Policy describes the ways in which we collect, store, use and protect the information collected due to your use of the Website. By providing us with your information you expressly consent to us processing your personal information in accordance with the terms of this Privacy Policy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY.

By accessing or using our Website or availing our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Website Terms of Use. If you do not agree, please exit this page and do not use our Services.

1. Change in the Privacy Policy

Changes in law or changes in Blaaze’s business may require changes to this Privacy Policy from time to time. Blaaze encourages you to review this Privacy Policy periodically. Continued use of the Website signifies your acceptance of the latest Privacy Policy.

2. Information We Collect

2.1 Personal Information

Name, address, profile photo, phone number, email address, username, password, billing and credit card information, order history, feedback, IP address and location, device details, browsing and download activity, demographic information, and other related details.

We do not sell, trade, or rent personal information.

Information may be collected via:

  • Website forms
  • Net Promoter Score (NPS)
  • Play Area Membership
  • Party bookings
  • Birthday Club
  • Field Trips
  • Contact forms

Collected data includes name, contact details, and message content.

2.2 General Information

Includes IP address, session duration, browsing activity, cookies, and similar non-identifiable data.

2.3 Treatment of Personal Information

For Single Sign-On (SSO), certain personal data may be stored centrally and shared with Blaaze affiliates and service providers for Website operations.

2.4 Blaaze collects Personal Information to operate the Website and Services. Reasonable security measures are applied. In the event of a merger, acquisition, or sale, Personal Information may be transferred, subject to equivalent privacy protections.

2.5 Your email address is used for order-related communication and customer support. Marketing emails are optional and unsubscribable.

2.6 Disclosure to Third Parties

Personal Information may be shared only when necessary for:

  • Payment processing
  • Customer support
  • Hosting and storage services

You agree to indemnify Blaaze against claims arising from third-party services.

2.7 Security

Sensitive data is protected using SSL encryption and secure digital signatures.

2.8 Third-Party Services

Information may be shared with third-party service providers strictly for operational purposes and only with user consent.

3. General Information Usage

Blaaze uses general and anonymous data to improve Website performance, understand user behavior, and support business analytics.

4. Cookies

Blaaze may use cookies and similar technologies to enhance user experience and analyze Website usage. Users may disable cookies via browser settings, but some features may not function properly.

5. Payment-Related Information

Blaaze uses third-party payment gateways for processing payments. Blaaze is not responsible for acts or omissions of payment service providers. Personal information shared for payments is handled confidentially and securely.

The Website may contain links to third-party Websites. Blaaze is not responsible for their privacy practices and encourages users to review third-party privacy policies independently.

Contact

For questions or clarifications regarding privacy, please contact us at:

bd@blaaze.in